Newsletter July 2016

EDI processes integrating you into the global market

Electronic Data Interchange (EDI) processes assist data transfers between or within one organisation to another in a different location without manual intervention. Purchase orders, invoices, shipping notices and many others can be exchanged electronically to address the needs of specific industries.

Moving from a paper-based exchange of business document to one that is electronic, businesses enjoy major benefits such as reduced cost, increased processing speed, reduced errors and improved relationships with business partners.

According to a recent research study from Forrester, “the annual volume of global EDI transactions exceeds 20 billion per year and is still growing.”

Cost savings with EDI:

  • Expenses associated with paper, printing, reproduction, storage, filing, postage and document retrieval are all reduced or eliminated
  • Errors due to illegible faxes, lost orders or incorrectly taken phone orders are eliminated

Speed and accuracy benefits:

  • EDI can speed up your business cycles by 61%
  • Improves data quality, delivering at least a 30 – 40% reduction in transactions with errors
  • Using EDI can reduce the order-to-cash cycle time by more than 20%

EDI business efficiencies:

  • Automating paper-based tasks allows your staff to concentrate on higher-value tasks
  • Exchange of data between applications across a supply chain can ensure that critical business data is sent on time and can be tracked in real time
  • Shortening the order processing and delivery times means that organisations can reduce their inventory levels

In many cases, the greatest EDI benefits come at the strategic business level:

  • Real-time visibility into transaction status enables faster decision-making and improved responsiveness to changing customer and market demands
  • Shortens lead times for product enhancements and new product delivery
  • Streamlines your ability to enter new territories and markets
  • Promotes corporate social responsibility and sustainability by replacing paper-based processes with electronic alternatives

If your organisation would like to link with local/regional/global suppliers, partner and customers by leveraging EDI capabilities, please contact us on: (03) 8804 0804 or email us at:


Add a launch screen with AusVantage V8 version 8.1.3

The user options screen is designed for each user to be able to go in and set some parameters which relate only to their login. E.g. Set a default printer number or sort the menus alphabetically. A new option has been added to allow a user to open a particular screen automatically whenever they log into AusvantageV8.

Any program can be chosen by entering its program code. The program code can be found by opening the required program and looking at the start of the tab description.

For a comprehensive list of functions and features, please contact us. For all businesses interested in upgrading to the latest version of AusVantage V8, please call David Allison on: (03) 8804 0804 or email:


Mobile Apps meeting customers when it matters

Consumers are relying more on their mobile devices to communicate, research products and acquire information. According to a survey from SessionM, more than 90% of consumers use their smartphones while shopping in retail stores, while more than 54% of consumers use their devices to compare prices, others search for product information (48.4%) and reviews (42%). Many will visit YouTube to find videos of product demos, how-to information and alternative product-use cases.

The right content connects with people in meaningful ways at the right time assisting them to make more informed decisions and achieve their goals. This timing presents an opportunity for brands to create mobile journeys and marketing campaigns that are more native, meaningful, culturally relevant, and effective— journeys that meet or surpass consumer expectations.

Google learned that one in three smartphone users purchased from a company or brand other than the one they intended to because of information provided in the moment they needed it. Why? Because people don’t want to be sold or persuaded. They want to be informed, engaged, and empowered. So much so, that 73% of consumers say that regularly getting useful information from a company is the most important attribute when selecting a brand.

Everything starts by first studying your consumers’ behaviour, expectations, objectives, preferences, and values. What role your mobile app plays in all of this and how prospects interact with your company. Doing so unlocks innovations in personalising user experiences and ultimately every aspect of engagement, from app development, marketing, service, support, customer relationship management and corporate culture.

By leveraging mobile apps, organisations can not only send relevant push notifications, but also measure what consumers engage and disengage with ultimately closing the purchasing loop. If your organisation is keen to engage prospective customers when it matters, develop mobile apps that deliver unique and exceptional experiences, please contact us on: (03) 8804 0820 or email us at:

Tip from the Helpdesk: Checking invoices on hold in AusVantage

When users create a supplier/non-supplier invoice, users can nominate to put the invoice on hold, which means payments cannot be applied to it.

To check which invoices are on hold, users can run the Outstanding Invoices Report and choose to print only Held invoices.

Example of the report

How to release an invoice from Hold

To release an invoice from Hold, there is an option in the Creditors Processing menu called Hold/Release Invoices.

Please tick the box for ‘Do you wish to Release’.

If you have any questions on how to check an Invoice on hold, please call us on: (03) 8804 0804 or email us at:

Contact Uniware

Head Office
19 Walkers Road
Nunawading, Vic 3131
Ph: 1800 338 880

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