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AusVantage Customer Relationship Management (CRM)

Providing a consistent view of data across the enterprise, AusVantage CRM is fully integrated with the AusVantage ERP suite. AusVantage CRM affords flexible, sales and marketing functionality to capture customer data, regardless of the contact medium, including telephone, fax, email and field representative. Enable your sales and marketing team to efficiently manage the sales pipeline and forecasting. Acquire, develop and retain prospects and customers.

Manage and enhance customer interaction with our contact management system. An easy to use system enabling integrated e-marketing campaigns, diary/appointment and call tracking; schedule representative activity to ensure efficiency.

Know the current status of your prospects and customers, View complete contact and sales history, look at all correspondence and documents and know the next step with confidence.

Clever Marketing

AusVantage combines key CRM attributes that puts method to your marketing activities through powerful analytics, campaign management tools, real-time interaction optimization and scalable database management. Manage your inbound and outbound resource marketing to be ahead of your competition.

Enhanced Sales

Drive business development and; optimize customer interaction levels and give your salespeople the tools they need to be successful. Combining customer intelligence and flexible CRM processes, Ausvantage prepares your sales staff with quick access to consistent and accurate customer information.

Security Access

AusVantage CRM provides you with security that protects data integrity and privacy and also supporting data access and collaboration. Prioritize employee access and monitor individual or group sales-force progress.

  • Integrated diary/appointment book
  • Manage priorities and; activities
  • Advanced search facilities
  • Multiple security levels
  • Integrated e-marketing
  • User defined fields and groups
  • Centralised document management
  • Complete contact history
  • Multiple contact types
  • Multiple contacts
  • Sales and quotation history
  • Integrated email/fax capability
  • Search by company/contact/phone number
  • Forecasting and business intelligence
Uniware Cloud Services Information Pack