| • |
Automatic priority escalation. |
| • |
Call priorities by colour coding. |
| • |
Job despatch and allocation. |
| • |
Suggested technician allocation. |
| • |
Full technician tracking. |
| • |
Inventory interfacing when parts
required. |
| • |
Invoicing of service calls. |
| • |
Help desk. |
| • |
Extensive reporting. |
